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Hi! I’m Nikhil.

I help create impactful products through design and experience strategy.

I’ve had an entrepreneurial and multi-disciplinary design journey that spans over 15 years wherein I’ve been fortunate to help shape a range of successful products. From global giants with over a billion users to nascent startups still trying to find market fit, I’ve engaged with organizations with different needs and strategies, and leveraged design to help accomplish strategic goals.

As an individual, I tend to thrive in an environment that values creative thinking, authenticity, and growth mindset.

I’m currently a senior design manager with Microsoft, leading few key verticals for Edge browser.

 
 
 
 
 

Work

I love taking up bold and challenging problems, and my journey is a testament to this endeavour

 

Defining the smartphone experience for emerging markets

Indus OS / Mobile operating system targeted towards the needs of regional Indian users

Building a globally popular web browser

Microsoft Edge / Range of experiences driving user delight and loyalty for the browser with the second-largest market share

Designing India’s premier payment gateway and wallet service

Citrus Pay / Consumer and merchant experience for one of India’s first digital payment services

Creating a multi-lingual chatbot for regional Indian users

Indus OS / Chatbot allowing simplified access to a range of internet-enabled services in 13 Indian languages

Promoting financial learning using a mobile game

The Smart Investor / Award-winning game that offers a fun and exciting way for people to test and develop their financial acumen

Conducting pan-India research for product innovation

Samsung + IDC / Demystifying the Indian context and needs for the household refrigerator

 

Recognition

It has been humbling to receive acknowledgment and appreciation from notable quarters for some of my past work

 
 

Awards

  • NASSCOM Design4India Design Awards - Mobile category
    2018, Indus OS

  • CII Design Excellence Award - Interaction Design
    2015, The Smart Investor

  • CII Design Excellence Award - Packaging Design
    2013, Araldite

  • Best Paper - Conference on Advances in Usability Engg.
    2008, Industrial Design & Usability: Indifferent neighbours?

  • Vision Plus Award - Children's Eyewear
    2014, Nickelodeon Eyewear Collection

  • Businessworld Design Brilliance Award - Best Student Concept
    2008, Mobile Phone for the Unlettered

Papers and Presentations

  • Chatbot Platform for Services within a Mobile Operating System
    Industry Presentation / INTERACT 2017

  • Visual Programming Language for Children to Program Robotic Toys
    Paper / 2010, Designing for Children Conference

  • Industrial Design & Usability: Indifferent Neighbours?
    Paper / 2008, Conference on Advances in Usability Engineering

Patents

  • Integral Receiver Drier Condenser
    US Patent 20080148569, Subros Ltd.

 
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Partnership

I’ve had the fortune of building products for some great organisations that have contributed immensely towards my growth

 
 
 
 
 

Play

My interests and hobbies inspire me in varied ways and help keep the creative spark alive

 
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A home brewer and coffee enthusiast with a secret hope of turning a barista one day

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Clay is my preferred medium for relaxation; you’ll find me sculpting tiny figurines on weekends

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I’m always up for a trip to the mountains; their beauty and scale inspires me to no end

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Lot of my time goes into catering to the demands of the two master entertainers of my house - Pablo and Neko